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Now Hiring - Client Onboarding Specialist

Client Setup & Onboarding Specialist- Baltimore, MD


Are you extremely detail oriented? Do you have a passion for cutting-edge technology? Join Whitebox as a Client Onboarding Specialist in Baltimore, MD.  Whitebox is a fast-growing team dedicated to driving increased online sales for our ever-expanding list of manufacturing clients by acting as their eCommerce department. Come join our team here at Whitebox!


What You’ll Do

You’ll be using our proprietary software to bring new clients onboard- product process document creation, Amazon, eBay, and Shopify listing creation, reorder point and minimum order quantity calculations and more.

Stay up to date with our clients’ products in order to answer customer service questions.

Respond to client questions in a considerate and timely manner.

Troubleshoot and manage customer returns.


What We’re Looking For

2 years of college/university or equivalent experience

Experience using Amazon & eBay selling interfaces

A strong work ethic, positive attitude and willingness to learn

Detail and deadline orientation

Proficiency with computers and internet tasks

Excellent email and phone etiquette

Excellent written and verbal communication skills

Data entry experience using Excel spreadsheets

Understanding of Word, Google Docs, etc.

Reliable transportation



Preferred qualifications:

Several years of experience in online sales

Experience with any ecommerce store cart software

Basic web design experience (HTML, CSS)

Ability to occasionally lift 40 lb boxes


What We Offer

Competitive pay and benefits

Unique and exciting work experience

Flexible hours and vacation time

Fun employee culture with team dinners, happy hours, and retreats



$36,000-$45,000 depending on experience.

Flexible vacation policy


We all do a little bit of everything, so you must be comfortable with an environment that changes quickly to achieve team goals.


To apply, please send a cover letter and resume to jobs@whitebox.co. Make sure to include the job title in the subject of your email. We look forward to speaking with you!